UE ROLL App Reviews

My stereo is having trouble pairing to the app, it used to connect and i was able to use all of the features the app has to offer. Now im only able to play my music and use it as a normal bluetooth speaker. If i try to open the app it will not recognize my speaker and i cannot use the equalizer, access the settings, or use the remote control. Ive tried just about everything and the speaker is still not able to pair to the app. Very sad to see this happen for such a high quality speaker.

I dont know if it is the app or the sparklers. They have been used half a dozen times. Use to work great then this app was updated. Used to Power on, open app, pair, bam stereo! Now all I do is f**k with them for 10 minutes and give up! Never works.

Awesome for parties!

I was loving my new little speaker until after I downloaded the new upgrade on the app and now the app will not connect to the speaker anymore thats no fun because it is difficult to turn on/off button I have long fingernails

Not reliable at all. Can connect one with no problem but 2 is not reliable at all! When they are both connected there is breaking in the music, one goes in and out, they dont stay connected and then wont connect at all! Horrible and wish I had only purchased one.

Sound is great when connected. However, every other time I have to restart the pairing process. Must be a fixable bug. Hire a consultant!

Great idea for an app, however it needs work. The app wont recognize my speaker after just 1 day. Dont advertise the app on the package if it doesnt work correctly. This would be lights out if the app worked

A lot of people are leaving bad reviews because theyre having issues connecting to the PRODUCT. The app is great. Many of the issues people are having can likely be attributed to user error. You should definitely download the app if you have the Roll. Allows you to install latest firmware and set alarms etc

When I first got my UE Roll speaker I installed the UE Roll app and connected no problem. After I used the app to update the speakers firmware, however - the app only "sees" the speaker when the speaker is powered off. The app can remotely see the battery life when the speaker is off, and it can remotely power ON the speaker - but once the speaker is on, the app thinks its no longer connected. Mind you, the phone still plays fine to the speaker, I can control the volume with my iPhone volume buttons as well as my watch "now playing" app – but I cant use any other features of the App like equalizer, double up, and presumably future firmware updates. Ive tried uninstalling/reinstalling the app as well as repairing the Bluetooth speaker — problem is unchanged. I called Logitech customer support three times and each time got mysteriously disconnected... Yay. So... Super happy with the speaker, but the app and customer service is frustrating beyond reason. Hope an update to the app fixes this.

It worked for about a month, then now it is unable to detect the speaker, no colored UE Roll icon

on ipod touch 6 @ios 8.3

On iPod touch 6th generation, the app immediately crashes back to the home screen when launching.

The app is a perfect little settings config panel for tweaking the EQ. You dont need to download it if you dont want to. I was apprehensive reading all the negative reviews but they seem to be related to setup RT*M issues. As long as you pair with your phone before using it there is no confusion. It wont walk you through going to Bluetooth settings to press the connect button, but if you dont need that help, Kudos and enjoy a great product. The manufacturers made a mistake by triggering the suggested download on pairing, making the average user assume you NEED this app. If you WANT this app for config changes or firmware updates, download it. Its simple, fast, and looks great.

At first the app was great! Except it lacked the color that was displayed in the App Store pic but after an update it is absolutely unusable in fact Ive deleted it altogether ! The speaker is awesome but the app disappoints on every level .. How did you manage to break it ? It worked great for awhile

Great speaker. The app worked the very first time. Ive been unable to get it to work since.

Upon launch on iPod Touch 6th generation the app just returns to the previous screen. If you multi-task you can see the app “open” with a all black screen. It’s working fine on iPhone 6+. Thoughts???

When using the app speaker sometimes doesnt connect, cant use the double up feature at all! Useless!!!

For anyone having the issue I have had for the past 24 hours, being that the app would connect but not allow using any features. I called the support system and apparently you have to reset the ROLL after every update. To do this, disconnect the roll from the phone and hold the rolls power button+volume minus for 10 seconds. This should result in the power shutting off. Upon power on the Bluetooth button will flash to indicate a fresh reboot and requirement to reconnect a device. After reconnection, the app should work like before. I hope this helps everyone reading this for this issue.

I dont know whats up with this app but it needs some work. It just doesnt see the speaker even though its connected. Great speaker but this software has some bugs.

Just got the speaker (love it). Based on these reviews (especially from GoodEyePhotography) theres no way Im updating the firmware and risking losing any functionality. I like that you can power on/off the speaker from the app. Please fix whatever is broken, according to all the reviews here so that it becomes useful. EDIT: boy am I dumb. I said I wasnt going to update the firmware, but then two weeks later I did it anyway. And guess what? Now the app is useless, even though I disconnected and rebooted. Sigh. Fix please.